I got the following status update on FB. The not giving away the surprise applies to comments here too. Try it. Someone must have put some weed in the chocolate over there at Nestle!
Call the Nestle Crunch Hotline at 1-800-295-0051. When you are asked if you want to continue in English or Spanish, just wait quietly for about 10 seconds and you will smile. Promise! (if you comment on this status after listening, don’t give away the surprise…) keep going and press 4 it gets even better…. Try it (keep trying if it’s busy)