It’s Sunday morning and I had just started a podcast when I heard my phone ring but it was just the harp and that’s the no need to run ringtone. I couldn’t hear Voiceover to know who had called so I checked the phone after the podcast and it was my massage guy. Hmmm, why is he calling on a Sunday? I checked the voicemail and had a panicked message from his wife that went something like this:
Hi Ro, S is making the switch to the iPhone so I started playing with the screen reader on mine to get familiar with it before he takes it over and all of the sudden my screen went black and I don’t know what to do and I know you’ve gotten really good with your Iphone so I decided to call so if you could call me back that would be great.
Those weren’t her exact words but I think it’s pretty close. I was laughing as I listened to it and called her back immediately on my massage guy’s phone. She answered laughing which was a good thing and I laughed with her. She put me on speaker and I could hear as she unlocked the iPhone.
Me: When the screen went black did you hear the phone say, “screen curtain on”?
Me: Hmmm, well, try doing a three finger triple tap.
Her: The screen is back!
Both of us burst out laughing. I still don’t know why she didn’t hear the phone announce the screen curtain but at least that was all it was. After we finished laughing about that she asked me why a double tap made her music play.
Me: A double tap? That’s odd, I mean unless you’re on the play button or something…
Her: No actually it’s when I double tap with two fingers.
Me: Oh! Yeah, a two finger double tap will start your music or any audio you had been streaming.
Her: Ok so that is supposed to happen then.
Me, laughing: Yes, that is normal.
We discussed getting together so I can help S get to know his phone. He’s been pretty resistant to the iPhone, being stuck on the whole no buttons thing like so many blind are. I know once he finally makes the switch he’ll be happier than a pig in…you know.
I just thoroughly enjoyed helping a sighted person with her black screened iPhone! She is a “poor light dependent person”, her words. Fun stuff.
Oh, note to self, give her and S a must run ringtone for future iPhone emergencies.